PHARMACY CUSTOMER CARE REPRESENTATIVE I
PHARMACY CUSTOMER CARE REPRESENTATIVE IJob LocationsUS-WA-VANCOUVERID2023-132114Line of BusinessPharMericaPosition TypeFull-TimePay MinUSD $18.
00/Hr.
Pay MaxUSD $25.
00/Hr.
Our CompanyPharMericaOverviewPharmacy Technician License Fees:
We've Got You Covered!New hires and current employees are eligible for reimbursement for license fees as required.
Hours:
Shifts offered are Tuesday to Saturday OR Sunday to Thursday with an option of 4/10's from Wednesday to Saturday or Sunday to Wednesday, most shifts until 10pm.
Required Certifications and skills:
Valid Washington State Pharmacy Tech License OR Pharmacy Assistant License AND enrolled in Pharmacy Tech Program (offered through Pharmerica), background as Med Tech, Vet Tech and or pharmacy experience with strong Customer Service.
Required to get Pharmacy Assistant Licesne upon offer (company reimbursed).
Hourly Pay :
$18-$25/hourCompany Benefits Include:
Daily Pay Flexible schedulesShift differentialHealth, dental, vision and life insurance benefitsCompany paid STD and LTDTuition AssistanceEmployee Discount Program401kPaid time offTuition reimbursementNon-retail/Closed-door environmentPLUSFree gym/workout center membership with all new equipment for employeesNew Restrooms, showers, and lockers in the gymYoga RoomIndoor and outdoor open seating areas for lunch/breaks Two-sided indoor gas fireplace seating areaNew Deli/Restaurant opening upOutdoor games Horseshoe PitsBasketball CourtVolleyball CourtSoftball fieldCompany Overview:
We are a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.
We offer a non-retail pharmacy environment.
Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression! If your passion is service excellence and top-quality care come join our team and apply today!Responsibilities Answer all contact center calls within 3 rings, (18 seconds) Document all call information according to standard operating procedures.
Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs.
Meet quality assurance requirements and other key performance metrics.
Facilitate resolution on customer complaints and problem solving.
Process orders, route calls to appropriate resource, and follow up on customer calls where necessary.
Pays attention to detail and has great organizational skills.
Customer service oriented with excellent verbal and written communication skills.
Possesses great listening skills and can handle stressful environment.
Flexible with the actual work and the hours of operation.
Qualifications High School Diploma and 2 years of call center experience or 2 years of related experience which includes 6 months or more in a fast-paced work environment 2 year degree (or higher) and 1 year call centere experience or 2 years of exact work experience Exact experience must be having worked in a customer facing role within home care (HME, IV or HH).
Knowledge of medical terminology, claims and accounts receivable is preferred Related experience includes experience in health care, financial or insurance customer service, claims, billing or a call center environmentAbout our Line of BusinessPharMerica is a full-service pharmacy solution providing value beyond medication.
PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations.
PharMerica isone of the nation'slargest pharmacy companies.
PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades.
For more information about PharMerica, please visitwww.
pharmerica.
com.
Follow us onFacebook,Twitter, and LinkedIn.
Salary RangeUSD $18.
00 - $25.
00 / HourNeed help finding the right job?We can recommend jobs specifically for you!Click here to get started.
Recommended Skills Accounts Receivable Active Listening Attention To Detail Billing Call Centers Claim Processing Estimated Salary: $20 to $28 per hour based on qualifications.
00/Hr.
Pay MaxUSD $25.
00/Hr.
Our CompanyPharMericaOverviewPharmacy Technician License Fees:
We've Got You Covered!New hires and current employees are eligible for reimbursement for license fees as required.
Hours:
Shifts offered are Tuesday to Saturday OR Sunday to Thursday with an option of 4/10's from Wednesday to Saturday or Sunday to Wednesday, most shifts until 10pm.
Required Certifications and skills:
Valid Washington State Pharmacy Tech License OR Pharmacy Assistant License AND enrolled in Pharmacy Tech Program (offered through Pharmerica), background as Med Tech, Vet Tech and or pharmacy experience with strong Customer Service.
Required to get Pharmacy Assistant Licesne upon offer (company reimbursed).
Hourly Pay :
$18-$25/hourCompany Benefits Include:
Daily Pay Flexible schedulesShift differentialHealth, dental, vision and life insurance benefitsCompany paid STD and LTDTuition AssistanceEmployee Discount Program401kPaid time offTuition reimbursementNon-retail/Closed-door environmentPLUSFree gym/workout center membership with all new equipment for employeesNew Restrooms, showers, and lockers in the gymYoga RoomIndoor and outdoor open seating areas for lunch/breaks Two-sided indoor gas fireplace seating areaNew Deli/Restaurant opening upOutdoor games Horseshoe PitsBasketball CourtVolleyball CourtSoftball fieldCompany Overview:
We are a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.
We offer a non-retail pharmacy environment.
Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression! If your passion is service excellence and top-quality care come join our team and apply today!Responsibilities Answer all contact center calls within 3 rings, (18 seconds) Document all call information according to standard operating procedures.
Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs.
Meet quality assurance requirements and other key performance metrics.
Facilitate resolution on customer complaints and problem solving.
Process orders, route calls to appropriate resource, and follow up on customer calls where necessary.
Pays attention to detail and has great organizational skills.
Customer service oriented with excellent verbal and written communication skills.
Possesses great listening skills and can handle stressful environment.
Flexible with the actual work and the hours of operation.
Qualifications High School Diploma and 2 years of call center experience or 2 years of related experience which includes 6 months or more in a fast-paced work environment 2 year degree (or higher) and 1 year call centere experience or 2 years of exact work experience Exact experience must be having worked in a customer facing role within home care (HME, IV or HH).
Knowledge of medical terminology, claims and accounts receivable is preferred Related experience includes experience in health care, financial or insurance customer service, claims, billing or a call center environmentAbout our Line of BusinessPharMerica is a full-service pharmacy solution providing value beyond medication.
PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations.
PharMerica isone of the nation'slargest pharmacy companies.
PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades.
For more information about PharMerica, please visitwww.
pharmerica.
com.
Follow us onFacebook,Twitter, and LinkedIn.
Salary RangeUSD $18.
00 - $25.
00 / HourNeed help finding the right job?We can recommend jobs specifically for you!Click here to get started.
Recommended Skills Accounts Receivable Active Listening Attention To Detail Billing Call Centers Claim Processing Estimated Salary: $20 to $28 per hour based on qualifications.
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