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Universal Associate - Vancouver/Salmon Creek - (KH17566)

Company Name:
Umpqua Bank
Job Description:
ESSENTIAL JOB FUNCTIONS
Processes a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payments. Balances cash drawer, counting currency and coin accurately. Assists customers in determining the types of account that will meet their financial needs. Opens and processes all types of deposit and loan accounts including complex retail products such as consumer loans, VISA merchant accounts, and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Provides exceptional customer service. Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World''s Greatest Bank."
QUALIFICATIONS
Universal Associate - Works on assignments that are semi-routine in nature (i.e., cash handling) where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments.
Cash handling experience
Strong attention to detail and the ability to multi-task effectively
Ability to understand and follow directions
Ability to organize and prioritize work
Strong attention to detail and the ability to multi-task effectively
Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment
Ability to maintain confidentiality, use tact and diplomacy; maintains professional dress and demeanor
Demonstrated sales skills
Requires basic reading, writing, and arithmetic skills. Completion of high school, vocational training, or equivalent
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
Work involves sitting, extended periods of standing, occasional walking, and lifting up to 20 pounds.
Requires close visual acuity.
Normal office environment.
Infrequent travel unless noted.
No relocation offered.
Umpqua Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.
Job Requisition ID: KH17566
Job Title: Universal Associate - Vancouver/Salmon Creek
Job Type: Part-Time
Location: Vancouver, WA

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